City of Visalia-Administrative Services Director (Human Resourcves & Risk Management)

08/29/2023 8:46 AM | Selina Zapien (Administrator)

FILING DEADLINE: October 13, 2023

SALARY RANGE: $149,613 – $188,087 Annually


This newly created Administrative Services Director will oversee the Human Resources, Risk Management, and Communications Divisions. Additional divisions or functions may be added based on a department needs assessment. A solid track record managing human resources is vital. As a working director, the incumbent will be tasked with updating and streamlining division processes and communication methods, developing long term workforce solutions, enhancing public involvement, outreach and messaging, implementing innovative methods of employee engagement, and leading the City in enhancing its diversity, equity and inclusion efforts.

This position will also oversee the City’s public relations and branding and ensure all communications include a clear, cohesive and transparent message to the public and the workforce. The director will take a hands-on approach on many Human Resources and Risk Management activities, including labor relations and workers compensation.

The new Administrative Services Director will be instrumental in working with the city’s executive team in rebranding efforts for an ‘Employee Forward’ working environment.


The ideal candidate will be an innovative, solutions-oriented, and collaborative leader with a strong work ethic, possessing strategic awareness and a sense of vision, a cooperative spirit, and excellent communication. The qualified Director will have the desire and confidence to work with leadership in a highly visible role to carry out the mission, vision and needs of the City. Excellent communication and interpersonal skills are necessary to work well with staff, executive management and other key stakeholders to implement positive outcomes. This position will require critical thinking, flexibility, a willingness to exchange and encourage new ideas, and the ability to build consensus while helping to move the City in an exciting new and prosperous direction. The successful candidate will provide leadership and inspire support in the efforts to encourage the City’s values:

• Community: We care deeply for our community and strive to provide transparency and equitable services in an approachable and friendly way.

• Opportunity: We are dedicated to enhancing Visalia by providing opportunities for economic and social development.

• Vibrancy: We embrace unique perspectives and backgrounds to create a vibrant and welcoming community.

Key Attributes and Characteristics

• Develop a culture of high integrity, respect, transparency, and professionalism that supports training, employee growth and development.

• An active problem solver who anticipates and responds to problems in a timely manner, develops alternative solutions, and is able to bring resolution to issues quickly, while involving others.

• Champions diversity, equity, and inclusion throughout the organization.

• Stays current of social, political and economic trends and operating problems of municipal government, as well as new technology that improves business processes and community access and service.

• A solid understanding of principles and practices of municipal government budget preparation and administration.

• Knowledge of the rules and regulations governing public meetings.

• Strong research methodology and report preparation and presentation.

• A strong background in labor relations activities.

• The ability to create and foster stability, succession planning and a department of high performance, accountability, and high morale through a positive and inspiring leadership style.

• A leader who is honest and is able to build trust, while building a culture of teamwork and collaboration.

• Understands how to do the right thing at the right time, and advocates for appropriate change as needed.


If work-life balance is important to you, consider living in a thriving community that offers some of the most affordable housing in California and the typical commute time is less than 20 minutes. With a population of about 140,000, Visalia offers small town charm with metropolitan amenities. Visalia has a world class health care system, a flourishing arts community, local theatre companies, a downtown convention center, and numerous fine dining establishments.

For more details about this opportunity, please visit the job brochure at:

To be considered, please submit a resume, cover letter, and five work-related references (who will not be contacted in the early stages of the recruitment) to:

Resumes should reflect years and months of positions held, as well as size of past organization(s). For additional information, please contact:

Frank Rojas

Phone (510) 495-0448



Peter Smith

Phone (510) 342-3233



Address: 909 Marina Village Pkwy #191, Alameda, CA 94501

Website: / Email:

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