Alameda County Fire Department-Human Resources Officer

07/25/2022 2:33 PM | Selina Zapien (Administrator)


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted on-line.



THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include:

• Advanced Life Support

• Fire Suppression

• Hazardous Materials Response

• Urban Search & Rescue

• Water Rescue

• Community Outreach & Education

• Disaster Preparedness

• Fire Prevention and Code Compliance

• Regional Dispatch

The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD:

• July 1, 1995 City of San Leandro

• July 1, 1997 City of Dublin

• August 1, 2002 Lawrence Berkeley National Laboratory

• October 1, 2007 Lawrence Livermore National Laboratory

• May 1, 2010 City of Newark

• July 1, 2010 City of Union City

• July 1, 2012 City of Emeryville

On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service.


Under general direction, to perform professional, human resources management work in the Alameda County Fire Department (ACFD) assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, medical leaves and accommodations, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and to perform other related duties.


The Fire Department Human Resources Officer is a professional, journey-level classification that is located in the Alameda County Fire Department. The incumbent in this class will be responsible for providing journey-level services to all managers and staff within the Fire Department regarding human resources support. The primary focus of this classification will be supporting ACFD’s efforts in development and administration of departmental human resources policies and procedures.

The Fire Department Human Resources Officer classification is distinguished from the next higher-level, Fire Department Human Resources Manager, which functions as a first line supervisor to the Fire Department Human Resources Officer position and other multidisciplinary professional and support staff.

CLICK HERE for the full job description.




The equivalent of two (2) years of full-time experience as a Fire Department Human Resources Technician or Fire Department Benefits Specialist in the Alameda County classified service, or an equivalent or higher-level human resources classification in the Alameda County classified service.



Possession of a bachelor's degree in a relevant field from an accredited college or university.



The equivalent of three (3) years of full time professional level human resources management experience in a private or public setting focusing on workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.

Knowledge of:

Recruitment & Staffing

• Public human resources administration including job analysis and position classification, conducting audits, wage, salary and benefits administration, recruitment and personnel selection, employer-employee relations, and training.

• Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources-related activities.

• Internal workforce assessment techniques & employment policies, practices, & procedures.

• Successful recruiting strategies to attract high caliber diversity candidates.

Employee Relations

• Progressive discipline.

• Grievance resolution.

• Consultative & coaching skills with managers.

• Investigative and interview techniques.

Health & Safety

• Federal, State and Local workplace health, safety, security & privacy laws & regulations.

• Enforcing procedures of workplace safety, health & security.

• Awareness of potential violent behavior and workplace violence conditions.


• Computer applications and hardware and software related to the work.

• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to:

• Demonstrate commitment to the ACFD’s mission, credo, and goals.

• Be visionary, strategic, and innovative, working with change.

• Use business acumen to build a strong organization that delivers results.

• Use interpersonal skills to communicate effectively.

• Promote personal and professional growth for self and others.

• Provide the highest level of service delivery to diverse customers.

• Work effectively as a member and leader of diverse teams.

• Plan and organize workload.

• Demonstrate interpersonal sensitivity.

• Be flexible.

• Create HR policies, programs, and services with diversity embedded within ACFD.

• Create employee programs that will demonstrate to the community the organization’s commitment to diversity.



1. A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2. A screening for best qualified weighted as pass/fail. Candidates passing this test component will move forward to the next step in the examination process.

3. An oral examination, weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website,


Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing: 5:00 P.M. on Tuesday, August 16, 2022

Review of Applications for Minimum Qualifications: August 23, 2022

Screening for Best Qualified:

September 7, 2022

Oral Interviews:

Week of September 19, 2022


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website:


*** For benefit information, please contact Fire Administration at 925-833-3473.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add, and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about recruitments for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Sam Gee, Human Resource Services Division Manager

Human Resource Services, County of Alameda

(510) 267-9492 or email

Address: 909 Marina Village Pkwy #191, Alameda, CA 94501

Website: / Email:

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