Contra Costa County-Human Resources Analyst II (Employee Relations)

06/08/2021 4:44 PM | Selina Zapien (Administrator)

Final Filing Date: June 20, 2021 11:59 p.m.

The Position

Contra Costa County is recruiting for one (1) Departmental Human Resources Analyst II position in Employee Relations. This position is with the Health Services Department. However, this list may also be used to fill future vacancies countywide. 

Why join Contra Costa County Health Services?
Contra Costa County recognizes that our employees are our strongest and greatest asset. There is currently one vacancy in the Health Services Department for a Departmental HR Analyst II on our employee relations team. The Health Services Personnel and Payroll Division has a staff of just over 50 employees that provide services to Health Services divisions, employees and the public.
This is an exciting time to join Contra Costa County Health Services! Our Personnel team members do important work including employee/employer labor relations, recruitment and assessment, and classification and compensation. We have over 4700 employees in nine (9) divisions which include the Office of the Director, Contra Costa Regional Medical Center and health centers, Public Health, Behavioral Health, Emergency Management System, Environmental Health, Hazardous Materials, Health, Housing and Homeless, and Contra Costa Health Plan. To provide the best human resources services to our partners and clients, we strive to recruit motivated, forward-thinking, results-driven HR staff.
We are looking for individuals who are solution-oriented and able to learn and thrive in a fast-paced, growing, and changing HR environment.
 We are looking for someone who:

·        Is a fact finder and strong decision maker. You will research allegations, conduct investigations and make recommendations in response to complaints and/or grievances.

·        Is an innovative problem solver. You will need to be able to understand the challenges faced within the divisions and determine effective ways to resolve problems that address the root cause and underlying determinants of issues.

·        Takes initiative! You should know what needs to be done, stay focused on your goals and push yourself to meet your objectives. This includes knowing when you have conducted enough research and analysis to move into action.

·        Is customer focused. Your role will require you to be responsive and proactive when addressing internal customer needs.

·        Is a strong relationship builder with excellent communication skills. You will need to establish relationships across many divisions and ensure that a consistent message is communicated to a variety of audiences.

·        Is organized and results driven. You will need to balance multiple assignments and priorities in a fast-paced environment.

 What you will typically be responsible for:

·        Providing consultation to Managers and Supervisors on personnel practices, policies and procedures 

·        Investigating grievances and serving as a representative in the grievance process up to and including the mediation and arbitration proceedings

·        Providing advice and recommendations to managers and supervisors on employee performance issues and disciplinary actions 

·        Working closely with County Counsel and/or outside Counsel in arbitrations, mediations, Merit Board and PERB proceedings 

·        Gathering and analyzing information, identifying potential witnesses, determining facts, preparing formal documentation, testifying during hearings, and implementing arbitrators' decisions

·        Investigating employee discrimination/harassment complaints and preparing responses 

A few reasons you might love this job:

·        Your work will have a direct impact on the County's ability to provide important public health services. 

·        You will be challenged daily.

·        You will work with people who are passionate about their work and focused on continuous improvement and innovation.

·        You will have ample learning opportunities that will allow you to develop your skills and abilities. 

A few challenges you might face in this job:

·        You will work on multiple assignments with competing deadlines.

·        Your customers will include some people with difficult personalities and/or high expectations.

·        You will need to learn to navigate through complex and sometimes conflicting rules, policies or labor agreements in order to assist others in reaching operational objectives in ways that stay within the boundaries of the merit system. 

Competencies Required:

Critical Thinking – analytically and logically evaluating information, policies and procedures
Innovative Problem Solving – Identifying and analyzing problems in order to propose resolution and/or recommendations
Delivering Results – Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
Teamwork – Building and maintaining professional relationships, collaborating with others to achieve shared goals
Political & Organizational Savvy – Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
Action & Results Focused (Taking Initiative) – Initiating tasks and focusing on accomplishment
Adaptability – Responding positively to change and modifying behavior as the situation requires
Attention to Detail – Focusing on the details of work content, work steps, and final work products
Customer Focus – Attending to the needs and expectations of customers
Learning Agility – Seeking learning opportunities and applying lessons to one's work
Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
Oral & Written Communication – Engaging effectively in dialogue and communicating effectively in writing
Strategic Thinking & Perspective  Evaluating immediate actions in context of achieving long range objective
Valuing Diversity  Appreciating the benefits of varied backgrounds and cultures in the workplace

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience: Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include one or more of the following areas of responsibility such as conducting classification studies, compensation analysis, recruitment and staffing, employee and/or labor relations, and leave administration. Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement.
Note: Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.
Education: Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial / organizational psychology, or a closely related field is preferred.

Selection Process

1.     Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 

2.     Online Multiple-Choice Test: Candidates invited to take the online test will need access to a computer with a reliable internet connection. This multiple choice test will assess candidates on the required competencies and technical skills. 

3.     Written Performance Test: A written performance test will be conducted to measure candidates' competencies as they relate to the job. The assessment will be administered remotely using a computer; candidates will need access to a computer with a reliable internet connection to participate.

4.     Hiring Interviews: TBD

Tentative Dates:

Multiple-Choice Test - Week of June 28, 2021

Written Performance Test - Week of July 6, 2021

Address: 909 Marina Village Pkwy #191, Alameda, CA 94501

Website: / Email:

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